Privacy Policy and Cookies Policy

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Privacy Policy

At AYAMO SERVIÇOS ADMINISTRATIVOS LTDA. – ME privacy and security are priorities and we are committed to the transparency of the personal data processed of our users/customers. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from customers or other people who access or use our website is carried out.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and other rules of the applicable Brazilian legal system.

Thus, AYAMO SERVIÇOS ADMINISTRATIVOS LTDA. – ME, hereinafter simply referred to as AYAMO, registered under CNPJ no. 17.574.796/0001-99 in the  role of Data Controller, is bound by the provisions of this Privacy Policy.


1. What data do we collect about you and for what purpose?

Our website collects and uses some of your personal data, in order to provide services and improve the user experience.

1.1. Personal data provided by the subject, from the contact form, with the purpose of contacting us solely for the interest expressed by the user/potential customer.

  • Name: 
  • E-mail:

1.2 Behavior of users redirected by Facebook

1.3 Location and Profile/Gmail

1.3 Cell phone access logs


2. How do we collect your data?

In this sense, your personal data is collected as follows:

  • Through a contact form, filled out and sent exclusively by the user.
  • Through Facebook pixels installed on the website.
  • Through Google Tag Manager
  • Through join chat/WhatsApp

2.1. Consent


We only process your personal data with your consent. Consent is the free, informed and unambiguous expression by which you authorize AYAMO to process your data.

Thus, in accordance with the General Data Protection Act, your data will only be collected, processed and stored with your prior and explicit consent.

Your consent will be specifically obtained for the purpose described above, evidencing AYAMO’s commitment to transparency and good faith towards its users/customers, following the relevant legislative regulations.

By providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.

You may revoke your consent at any time and at no cost.


3. What are your rights?

AYAMO assures its users/customers their rights as a subject provided for in article 18 of the General Data Protection Act. This way, you can, for free and at any time:

  • Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
  • Access your data, being able to request them in a legible copy in printed form or electronically, safe and secure.
  • Correct your data, when requesting the editing, correction or update of these.
  • Limit your data when unnecessary, excessive or processed in violation of the law through anonymization, blocking or deletion.
  • Delete your processed data with your consent, except as provided by law.
  • Revoke your consent, prohibiting your date from being processed.
  • Inform yourself about the possibility of not giving your consent and about the consequences of denial.

4. How can you exercise your rights as a subject?

To exercise your rights as a subject, you must contact AYAMO at the following e-mail: 

  •  kleriston@ayamofoods.com

5. How and for how long will your data be stored?

Your personal data collected by AYAMO will be used and stored for the time necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers.

In general, your data will be kept for as long as the relationship between you and AYAMO continues. After the storage period of the personal data, they will be deleted from our databases or anonymized.

The storage of AYAMO´s collected data reflects our commitment to the security and privacy of your data. We use technical protection measures and solutions capable of ensuring confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and access control to stored information.


6. What do we do to keep your data safe?

To keep your personal information safe, we use physical, electronic and management tools aimed at protecting your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that any violations would generate for the rights and freedoms of the subject of the data collected and processed.

Among the measures we have adopted, we highlight the following:

  • Only authorized people have access to your personal data.
  • Your personal data is stored in a safe and secure environment.

7. Who can your data be shared with?

In order to preserve your privacy, AYAMO will not share your personal data with any unauthorized third party.

8. Amendment to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, mainly depending on the adequacy of any changes made to our website or in the legislative framework. We recommend that you review it frequently.

Any changes will take effect as of their publication on our website and we will always notify you of any changes that have occurred.

By using our services and providing your personal data after such modifications, you consent to them.

9. Liability

AYAMO provides for the responsibility of agents who work in data processing processes, in accordance with Articles 42 to 45 of the General Data Protection Act.

We are committed to keeping this Privacy Policy updated, observing its provisions and ensuring compliance with it.

In addition, we are also committed to seeking technical and organizational conditions that are surely able to protect the entire data processing process.

If Autoridade Nacional de Proteção de Dados [Brazilian Data Protection Authority] requires the adoption of measures in relation to the data processing carried out by AYAMO, we undertake to follow them.

9.1  Disclaimer

As mentioned, although we adopt high security standards in order to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, AYAMO is not liable for:

I – Any consequences arising from the negligence, recklessness or malpractice of users in relation to their individual data. We ensure and are solely responsible for the security of the data processing processes and fulfillment of the purposes described in this instrument.

We emphasize that the user is responsible for the confidentiality of access data.

II – Malicious third-party actions, such as hacker attacks. We emphasize that in case of security incidents that may generate relevant risk or damage to you or any of our users/customers, we will notify those affected and the Brazilian Data Protection Authority about what happened and we will take the necessary steps.

III – Inaccuracy of the information entered by the user/potential customer in the records necessary to enter into contact with AYAMO, any consequences arising from false information or entered in bad faith are entirely the responsibility of the user/customer.

 

Itajaí/SC, August 16, 2021.

AYAMO SERVIÇOS ADMINISTRATIVOS LTDA. – ME

 

Note: Text composed with base reference provided by LegalCloud

Cookies Policy

This Cookie Policy of AYAMO SERVIÇOS ADMINISTRATIVOS LTDA – ME

. is a supplementary document to our Privacy Policy, available at this link: (XXXXXXXXXX). Here you will find objective and clear information about what Cookies are, why we use them and how to configure them in your browser. 

What are Cookies?

Cookies are small text files or pieces of information that are downloaded to your computer, smartphone or any other device with internet access when you visit our app.

They contain information about your browsing on our pages and only retain information related to your preferences. 

Thus, this page can store and retrieve data about your browsing habits, in order to improve the user experience, for example. It is important to note that they do not contain specific personal information, such as sensitive or banking data.

Your browser stores cookies on your hard drive, but they occupy minimal memory space, which does not affect your computer’s performance. Most of the information is erased right after logging out, as you’ll see in the next topic.

Why do we use Cookies?

AYAMO SERVIÇOS ADMINISTRATIVOS LTDA – ME. uses Cookies to provide the best user experience, making our apps easier to use and more personalized, based on your choices and browsing behavior.

Thus, we seek to understand how you use our applications and adjust the content to make it more relevant to you, as well as remembering your preferences.

Cookies participate in this process as they store, read and execute the data necessary to fulfill our objective.

Cookies Management